FAQs
When is Pink Ribbon Day?
When is Pink Ribbon Week?
For the funds I raise, how do they help breast cancer research?
How can I purchase merchandise?
Do I have to pay upfront for the merchandise that I receive?
I'm overseas (outside Australia), can I sell merchandise?
What is in the merchandise pack?
What do I do if I need more merchandise than what is supplied?
When will I receive my merchandise pack?
Where do I find my payment slip?
How can I deposit the funds raised?
What do I do if I have forgotten my username/password?
When is Pink Ribbon Day?
Pink Ribbon Day always falls on the fourth Monday of October, and in 2011, Pink Ribbon Day is on 24th October. October is international breast cancer awareness month and for NBCF, it puts the spotlight on the importance of breast cancer research.
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When is Pink Ribbon Week?
It's not just a week – the entire month of October is internationally known as Breast Cancer month.
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For the funds I raise, how do they help breast cancer research?
The NBCF funds research into the prevention and cure of breast cancer in Australia. To date over $74 million has been directed by the NBCF into research projects to assist people diagnosed with breast cancer today and into the future. The NBCF is the leading community-funded national organisation funding research into the prevention and cure of breast cancer.
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How can I purchase merchandise?
You can purchase merchandise from our Pink Ribbon Shop.
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Do I have to pay upfront for the merchandise that I receive?
No. You simply sell what you can and return to us the funds raised along with any unsold merchandise according to the instructions on your return form.
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I'm overseas (outside Australia), can I sell merchandise?
Unfortunately we can only distribute merchandise within Australia. Most countries have similar charities and recommend that you seek out the charity nearest to you. We do accept donations world-wide. To make a secure online donation, click here.
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What is in the merchandise pack?
$10 Diamante Pin x 5
$3 Wristband x 4
$7 Pen x 2
$5 Bracelet x 2
$3 Ribbon Pin x 3
$5 Lip Gloss x 2
Total value: $105.00
Plus:
1 x display box
1 x display poster
1 x reply paid envelope
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What do I do if I need more merchandise than what is supplied?
Due to the limited number of merchandise packs this year, there will be no re-ordering of merchandise. We encourage hosts to sell through their packs.
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When will I receive my merchandise pack?
Your merchandise pack is generously delivered to you free of charge by Toll Priority. From the date you register, please find below the time it will take for you to receive your pack of merchandise.
New South Wales
Sydney 3 working days
Albury 4 working days
Canberra 4 working days
Newcastle 4 working days
Wollongong 4 working days
Regional areas 4 working days
Victoria
Melbourne 4 working days
Regional areas 5 working days
Queensland
Brisbane 4 working days
Cairns 7 working days
Mackay 5 working days
Rockhampton 6 working days
Townsville 6 working days
Cape York 9 working days
Regional areas 9 working days
South Australia
Adelaide 5 working days
Regional areas 7 working days
Western Australia
Perth 7 working days
Regional Areas 11 working days
Northern Territory
Darwin 9 working days
Alice Springs 9 working days
Regional areas 11 working days
Tasmania
Hobart 7 working days
Launceston 9 working days
Regional areas 9 working days
Toll Priority cannot deliver to PO Boxes.
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Where do I find my payment slip?
Your payment slip can be downloaded from your fundraising page. If you lose your payment slip, please contact Everyday Hero on 07 3251 9500 or email them with a request to reissue your payment slip.
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How can I deposit the funds raised?
This year banking your funds is even easier with four payment methods to choose from. Return your funds by 15th November 2011.
Your fundraising page
Log-in to your fundraising page to make a credit card payment.
BPAY
To use BPAY contact your participating Bank, Credit Union or Building Society to make this payment from your cheque or savings account. The BPAY Biller Code and unique Reference Number will be printed on your payment slip.
Australia Post
In person
You can pay in person at any Post Office using the payment slip. CASH, CHEQUE and EFTPOS payments are accepted.
Online
Go to www.postbillpay.com.au and follow the prompts to deposit your funds with your unique Australia Post Billpay code and reference number, located on your payment slip.
On the phone
You can pay by credit card 24 hours a day, 7 days per week by calling 13 18 16 (Australia Post billpay).
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What do I do if I have forgotten my username/password?
Click on the 'Forgotten your password' link within the My Fundraiser Web Page section on the homepage. You can change your password at any time simply log into your account using your username/password and click on the 'Profile' tab and then 'Change Password'.
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